Security ManagerCrowne Plaza Hotels and Resorts is one of the world's largest upscale hotel brands. We pride ourselves in providing a premium experience for every guest. As a Security Manager, you will contribute to providing a premium experience by ensuring the safety and security of our guests, property, and staff by overseeing daily safety operations, managing security officers and supervisors, and responding to emergencies.Core Responsibilities:Respond to emergency situations in a timely manner in cases of fire, injuries or medical events, and safety concerns.Conduct departmental key control audits and maintain key control records.Coordinate staff safety education with the guidance of the Vice President of loss prevention, safety and security as well as the Hotel General Manager.Hire, train, and develop a team of security personnel in alignment to company standards.Monitor surveillance equipment in addition to completing regular property patrols to identify, correct, and report potentially hazardous conditions or suspicious activity.Conduct incident investigations into accidents, thefts, disturbances or other violations of hotel policies and/or applicable laws, creating and filing detailed reports in a timely manner.Assist guests regarding hotel facilities, offering professional, friendly and engaging service where applicable.Maintain a detailed Daily Activity Report, and correct and report any fire or health and safety hazardsQualifications and Skills2-4 Years of Security, Loss Prevention, or Military/Law Enforcement Experience2+ Years of Leadership experience including performance management, scheduling, and training plan development.Hospitality Experience Preferred.Ability to work well under pressure in a fast paced environmentStrong interpersonal and problem-solving abilities, clear and concise communicationTechnical proficiency with electronic security/surveillance systems, Microsoft Excel, PowerPoint, and Word.Education RequirementsHighschool Diploma or GED Required.Associates or Bachelors Degree in Criminal Justice, Hospitality, Corporate Security, or related field preferred.This is a full-time, exempt position with expectation to work necessary business hours to ensure business needs are met during all operating hours.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.ALJSCO Management offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more.Crowne Plaza Hotel - Louisville Airport is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
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